News

RoamSmart has been voted best vendor in one of the major KPIs « WOW Factor » within the Customer Service 2017 Survey conducted by ROCCO and where 145 vendors have been rated by almost 300 Mobile Operators. More details under following links : – https://www.linkedin.com/company-beta/2761906/ – https://www.linkedin.com/company-beta/3240231/

RoamSmart conducted its yearly Customer Satisfaction Survey during the period from 01st till 15th of October 2016. We actively use customer feedback to constantly improve our delivery and provide our customers with the best possible service. The survey consisted in few simple questions with the objective to evaluate our solution and support quality. We are…

RoamSmart launches an enhanced version of its innovative solution Smart IREG 360 for an end-to-end management of IR.21 flow and a smooth notification and reporting functionalities. Based on the feedback and requests of our customers, we have extended the initial feature scope of the solution to simplify its integration in the existing operator systems and…

A leading operator in Slovenia selects RoamSmart for a bundle of Smart Roaming Management Tool and Smart IREG360, which offloads roaming and technical teams from heavy manual activity in managing the Coordination/Rollout activity and the IR.21 documents flow and provides flexible reporting and notification features. RoamSmart is one of the world pioneers in providing Roaming…